| Q | 
        What does this software
        do that the little tuner my Pipe Major uses to tune drones with doesn't
        do? | 
      
      
        | A | 
        
        
          - The Pitch Pipe Bagpipe Tuner is
            tuner software for Windows XP/2000/ME/98SE that is optimized for the
            Great Highland Bagpipe. A typical hand-held tuner like those used to
            tune a guitar or orchestral instruments are not suitable to tune the
            chanter of the pipes. They are configured for equally tempered
            scaled instruments, and often utilize limited pitch detection
            technology that is not sophisticated enough to 'read' the complex
            harmonics of our high hand.
 
          | 
      
	        
        | Q | 
        I downloaded and installed the software.  It is asking for a registration code.  Do I need a code to try the software? | 
      
	  
        | A | 
        
        
          - TO RUN AS A DEMO: When you are prompted to enter your registration code, select 'Cancel.'  The software will allow you to cancel out of entering the activation code for 15 days.  After 15 days, the system will not function without the activation code.
 
         
		
 
		 | 
      
	  
      
        | Q | 
        What temperament should
        I be using? | 
      
      
        | A | 
        
        
          - Our analysis of top solo players
            and top Grade 1 pipe bands has shown that solo chanters are tuned
            very close to the 'harmonic temperament' while bands tune very close
            to 'just temperament.' Pitch Pipe Products has included two presents
            that were developed by doing pitch detection on a top solo player
            and a recent World Champion Pipeband for your reference. These are
            called 'Gold Medalist' and 'World Champion Pipeband'. It it
            important to note that while they deviate slightly from each other,
            both are very musical! Older recordings of our top players (30/40
            years ago)demonstrate the sharper D that the MacNeil temperament
            specifies, but tastes seem to have drifted towards the 4:3 D.
 
          | 
      
      
        | Q | 
        Will the Pitch Pipe
        Tuner work under Windows NT or Windows 95? | 
      
      
        | A | 
        
        
          - No, the tuner software makes use
            of the Microsoft DirectX 8 media library. Although it is possible to
            install MSDX 8 under these operating systems, Microsoft does not
            support this and thus we do not claim the tuner will work under
            Windows NT or Windows 95.
 
          | 
      
      
        | Q | 
        Will the Pitch Pipe
        Tuner work for Mac OSX or Linux? | 
      
      
        | A | 
        
        
          - No, the tuner software makes use
            of the Microsoft DirectX 8 media library. We are investigating the
            possibility of changing the tuner code to target the .NET frame
            work, which in theory would allow the tuner to run under Linux and
            someday Mac OSX.
 
          | 
      
      
        | Q | 
        Do I need a really
        expensive microphone? | 
      
      
        | A | 
        
        
          - No, we have tested cheapo mics
            along side very nice studio microphones and the pitch detection is
            about the same. Note: A good microphone is always a good thing for a
            musician to have, but this software doesn't require it.
 
          | 
      
      
        | Q | 
        Will the software run
        on a laptop? | 
      
      
        | A | 
        
        
          - Yes. Many of our beta testers
            have used a laptop with the software for tuning band chanters at
            rehearsals.
 
          | 
      
      
        | Q | 
        Can I tune other types
        of instruments with the software? | 
      
      
        | A | 
        
        
          - Probably not. The tuner is
            configured for the nuances of the pipes. We are working on a
            smallpipe and Irish pipe plugin for the tuner that we will release
            sometime next year.
 
          | 
      
      
        | Q | 
        Will I need a
        microphone stand? | 
      
      
        | A | 
        
        
          - We recommend that you use a mic
            stand if you can. It seems to be much easier than proping a mic up
            on a table of making a drummer hold it.
 
          | 
      
      
        | Q | 
        Will this software run
        on a PDA (Palm or PocketPC)? Do you offer a version of  Mobile 5 or PalmOS? | 
      
      
        | A | 
        
        
          - We currently have a version that works with the PocketPC 2002 and 2003 operating systems.  Currently, we are not offering a version for Microsoft Windows Mobile 5, NokiaOS, or Palm OS.  We have a beta release for WM5, so please contact us if you are interested!
 
          | 
      
      
        | Q | 
        Can I use the tuner for
        a band? Do I need to buy a copy for everyone in the band? | 
      
      
        | A | 
        You
        can ofcourse use the software to tune up a band very quickly. If all the
        members of your group have a copy of the tuning software, you can email
        them the settings, or even a temperment file and instruct them to tune
        up prior to the group getting together. Please note: each person who
        installs the software is required to have a registration code if the
        software is to be used after the 15 day free trial. |